Accident and Emergency Department, Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL

Contact

01268 524900 ext 2810 or 2811

Opening times

Open 24 hours a day, seven days a week.

Who the service is for

Adults and children who need urgent treatment and care.

About the service

The Accident and Emergency Department (A&E) provides care for patients who need urgent treatment in a medical emergency or following an accident.

Children are seen in our dedicated children’s area.

Patients are assessed by a nurse on arrival and are treated on a priority basis according to the severity of their illness or injury.

For guidance on when it is appropriate to visit an A&E department, please see the information on NHS Choices.

 

Waiting times

Waiting times will vary depending on the time of day and the number of patients. Please see our table below for a current waiting times.  We aim to assess, treat and either discharge or admit patients within four hours. If you would like further information about your waiting time, please ask the nurse when you are assessed.

 

Visitors

We understand patients coming to A&E are worried and need the support of family or friends. But, unless it has been agreed otherwise with the nurse in charge, we ask you to limit the number of visitors to no more than two people per patient please.

 

Prescription charges

Unless you are exempt from prescription charges, the current NHS prescription charge will apply per item for any medicines prescribed for you in A&E. You will need to pay this when collecting your medicine from the hospital pharmacy or, if your medicine is dispensed in A&E the hospital accounts department will send you a bill.

Some medicines such as paracetamol and ibuprofen can be purchased cheaply in pharmacies or supermarkets. Please tell your doctor or nurse if you wish to purchase your own rather than pay the prescription charge.

 

Accident and Emergency Department - Children’s area

Accident and Emergency Department, Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL

 

Contact

01268 524900 ext 2843

 

Opening times

Open 24 hours a day, seven days a week.

 

Who the service is for

Children and young people who need urgent treatment and care.

 

About the service

The children’s emergency department provides care for young patients who need urgent treatment in a medical emergency or following an accident.

Children may be referred to the children’s emergency department by their GP. Children with long-term conditions may have a direct access appointment.

Children and young people can wait in the separate children’s waiting area.

Children are treated on a priority basis according to the severity of their illness or injury. Waiting times will vary depending on the number of patients and which healthcare team your child needs to see.  We aim to assess, treat and either discharge or admit patients within four hours. If you would like an approximate waiting time, please ask a member of staff.

 

Visitors

We understand that bringing a child to A&E is a worrying time for family and friends. But, unless it has been agreed otherwise with the nurse in charge, we ask you to limit the number of visitors to no more than two people per patient please.

 

 

 

Useful links

safeguardingVisit our safeguarding page

 healthwatchClick here for Your one-stop-shop for information about health and care services in your area.

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

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