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Carers FIRST Carers Hospital Liaison Service 

Carers FIRST:

  • provide practical and emotional support to carers and relatives, in the hospital
  • work in partnership with carers and professionals to help reduce inpatient length of stay
  • facilitate two-way communication to ensure the carer’s voice is heard and they are fully informed, especially regarding decisions that will affect their caring role
  • Provide information, advice and guidance on topics relating to your caring role
  • provide ‘carer awareness’ training for professionals

It is important to support carers because:

  • carers know and understand the patient
  • they can give you vital information to inform care
  • delays in transfer of care or discharge can result when carers do not feel prepared or supported
  • involving and supporting carers can reduce re-admission”

Carers support liaison at Basildon hospital

Christine Kok cropped for web

The carers hospital liaison support worker is Christine Kok 

You can contact Christine on 0300 303 1555, or 07384 118 129
or you can email her at

Useful links

safeguardingVisit our safeguarding page

healthwatchClick here for Your one-stop-shop for information about health and care services in your area.

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

How to find us

Click here for more information on how to get to our hospitals

We are a smoke-free Trust

Smoking is not allowed in any hospital building or grounds.

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If you have recently attended our hospital or accompanied or visited a patient, you can complete our Friends and Family Test survey here:

See our Friends and Family Test page

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