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Basildon University Hospital
Level C, main reception area

Opening times:
Monday - Friday, 9am - 4.30pm
Closed bank holidays

Telephone: 01268 524900 ext 3606

The Cashier's Offices provide a range of services to patients and visitors including:

  • Hospital Travel Cost Scheme
    • Patients can make claims for reimbursement of travel costs related to receiving NHS treatment, through a referral by a doctor or dentist, if in receipt of a qualifying benefit.
  • Concessionary Parking Permit
    • To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain circumstances and car parking passes can be issued. The refundable deposit of £5 can be paid for these passes at the General Cashier's Office.
  • Payment of Prescription charges
    • Patients who receive an invoice for prescription items they received at the hospital can pay by cash, cheque or credit card at the General Cashier's Office.


Useful links

safeguardingVisit our safeguarding page

healthwatchClick here for Your one-stop-shop for information about health and care services in your area.

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

How to find us

Click here for more information on how to get to our hospitals

We are a smoke-free Trust

Smoking is not allowed in any hospital building or grounds.

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Tell us what you think

If you have recently attended our hospital or accompanied or visited a patient, you can complete our Friends and Family Test survey here:

See our Friends and Family Test page

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