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Contact: Operational Team Lead

Telephone: 01268 904102

 

Opening times

  • Referral Management Service: Monday to Friday, 8.30am to 5pm

  • Clinic opening times: Monday to Friday, 8.00am to 5.00pm (with some evening appointments also available at particular sites)

Contact: Operational Team Lead

Telephone: 01268 904102

 

Opening times

  • Referral Management Service: Monday to Friday, 8.30am to 5pm

  • Clinic opening times: Monday to Friday, 8.00am to 5.00pm (with some evening appointments also available at particular sites)

Who the service is for

Who the service is for

The South West Essex Musculoskeletal Service provides services for patients (aged 14 and over for physiotherapy, 16 and over for specialist MSK clinics) who need treatment for conditions affecting their musculoskeletal system - bones, joints, muscles, ligaments and other soft tissues.

Patients requiring neurological, respiratory, domiciliary or paediatric physiotherapy should not be referred to the MSK hub. Please see the following links for more information on referral for these conditions:

 

About the service

About the service

South West Essex Musculoskeletal Service is for people with musculoskeletal conditions. Our team includes specialist clinicians covering all musculoskeletal specialist areas, who can provide a comprehensive assessment and a range of treatments and management plans in a community setting. The service includes physiotherapists, extended scope physiotherapists (specialist physiotherapists), hand therapists (including occupational therapy), MSK podiatrists and specialist MSK GPs.

How do I make an appointment?

How do I make an appointment?

All referrals to this service are made through your GP. Once the MSK service has received and accepted your referral, it is triaged by a specialist clinician who will identify the most appropriate pathway for you. This is usually completed within 48 hours. At this point, the MSK service will contact you directly to arrange a suitable appointment with you. Provided the service has received a referral, you should expect to be contacted within 5 working days. So that you can begin to manage your condition as early as possible, your first appointment may be a physiotherapy telephone assessment.

Where will I be seen?

Where will I be seen?

The service operates from the following sites:

  • Basildon Hospital

  • Orsett Hospital

  • Brentwood Community Hospital

  • St Andrew's Centre

  • Thurrock Community Hospital

  • GP practices

 

What should I expect?

What should I expect

At your first appointment (which may be over the telephone) you will be asked questions about your symptoms, activities, work, etc. You may then be referred to see a physiotherapist, a specialist podiatrist, or an extended scope physiotherapist who will further assess you and will refer you for further investigations as appropriate.

Your treatment plan may include a variety of specialist treatments which will be discussed with you and delivered in a clinic or group setting to help you to return to your usual activities. Your treatment plan will also include advice and specific exercises to help you self-manage your condition.

What if I need to go to hospital?

What if I need to go to hospital?

If you need hospital services this will be discussed with you and you will then be able to choose which hospital you wish to be treated in and a referral will be arranged through the MSK support team.

The hospital services are:

 

Useful links

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Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

How to find us

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