Following your visit to hospital you may be asked to complete a quick survey about your experience.

Called the Friends and Family Test, you will be asked:

“How likely are you to recommend our service to friends and family if they needed similar care or treatment?”


Please give honest feedback about your experience – your response is anonymous and we will use this information to improve our services.

If you are not given a card to complete, you may complete a Friends and Family Test online

The version for adults is at: http://ratenhs.uk/aA71F3

The children's survey is at: at: http://ratenhs.uk/a4GUPc

You may receive a text message asking for your feedback. There is no charge for replying to this text message.

 

 

Useful links

safeguardingVisit our safeguarding page

healthwatchClick here for Your one-stop-shop for information about health and care services in your area.

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

How to find us

Click here for more information on how to get to our hospitals

We are a smoke-free Trust

Smoking is not allowed in any hospital building or grounds.

Smokefree Logo Navy background

Follow us

 

Tell us what you think

If you have recently attended our hospital or accompanied or visited a patient, you can complete our Friends and Family Test survey here:

See our Friends and Family Test page

Friends and family test - tell us what you think

 

 

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