Who the service is for

Adults, children and young people requiring cancer diagnosis and treatment.

Patient care

All cancer referrals are centrally managed by our cancer services team, to help minimise avoidable delays for patients.

Every patient has a named clinician, and a trained specialist cancer nurse who will be their keyworker. The keyworker provides continuing support, liaises with the patient's GP and community team, and provides patients with information about their condition and treatment plus a range of general information about living with cancer.

Acute Oncology Service

Cancer patients can experience side effects or complications as a result of their condition or the treatment they are receiving. These are most likely to occur within six weeks of treatment. The acute oncology service provides assessment and advice for patients who have received treatment for cancer within the last six weeks offering faster administration of antibiotics and reduced length of stay in hospital.

Inpatient facilities

Orsett Ward at Basildon University Hospital is a dedicated cancer ward.

Elsdon Ward at Basildon University Hospital provides inpatient care for women with gynaecology problems, including gynaecology cancer.

Support for patients

Counselling and psychological support

Our counsellor and our Psychosocial Support Worker are funded by Macmillan. They see patients and relatives who are dealing with any sort of illness, but particularly those with cancer or receiving palliative care. The sessions allow them to work through the emotions and feelings associated with dealing with a life-changing diagnosis. The service can be contacted on 01268 394740.

Macmillan Information Point

There is an information point in the Outpatient Department at Basildon University Hospital, providing information and advice about different cancers, treatments and services, and a mobile information service has recently been introduced – taking information to the wards. The information point is open at the following times:

  • Monday, 1.30pm – 4.30pm
  • Tuesday, 9am – 4.30pm
  • Wednesday, 9am – 4.30pm
  • Thursday, 9am – 4.30pm
  • Friday, 9am – 12.30pm

When the Information point is closed people affected by cancer can contact the Information Resource Service at St Lukes House on: 01375 648170, Monday – Friday, 9am-4.30pm or the Macmillan Cancer Support helpline on: 0808 808 0000.

In addition, welfare benefit advice sessions are held every Monday morning and Friday afternoon, for cancer patients and carers. To make an appointment please telephone: 0800 019 6003 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Support groups

Your Clinical Nurse Specialist will be able to advise you about the support groups close to where you live, and the local cancer services user group.

About the service

We provide a wide range of cancer diagnosis and treatment services. Apart from where specified above, patients who need chemotherapy and/or radiotherapy treatment will receive this at Southend Hospital.

Services include:

Who the service is for

Adults, children and young people requiring cancer diagnosis and treatment.

Patient care

All cancer referrals are centrally managed by our cancer services team, to help minimise avoidable delays for patients.

Every patient has a named clinician, and a trained specialist cancer nurse who will be their keyworker. The keyworker provides continuing support, liaises with the patient's GP and community team, and provides patients with information about their condition and treatment plus a range of general information about living with cancer.

Acute Oncology Service

Cancer patients can experience side effects or complications as a result of their condition or the treatment they are receiving. These are most likely to occur within six weeks of treatment. The acute oncology service provides assessment and advice for patients who have received treatment for cancer within the last six weeks offering faster administration of antibiotics and reduced length of stay in hospital.

Inpatient facilities

Orsett Ward at Basildon University Hospital is a dedicated cancer ward.

Elsdon Ward at Basildon University Hospital provides inpatient care for women with gynaecology problems, including gynaecology cancer.

Support for patients

Counselling and psychological support

Our counsellor and our Psychosocial Support Worker are funded by Macmillan. They see patients and relatives who are dealing with any sort of illness, but particularly those with cancer or receiving palliative care. The sessions allow them to work through the emotions and feelings associated with dealing with a life-changing diagnosis. The service can be contacted on 01268 394740.

Macmillan Information Point

There is an information point in the Outpatient Department at Basildon University Hospital, providing information and advice about different cancers, treatments and services, and a mobile information service has recently been introduced – taking information to the wards. The information point is open at the following times:

  • Monday, 1.30pm – 4.30pm
  • Tuesday, 9am – 4.30pm
  • Wednesday, 9am – 4.30pm
  • Thursday, 9am – 4.30pm
  • Friday, 9am – 12.30pm

When the Information point is closed people affected by cancer can contact the Information Resource Service at St Lukes House on: 01375 648170, Monday – Friday, 9am-4.30pm or the Macmillan Cancer Support helpline on: 0808 808 0000.

In addition, welfare benefit advice sessions are held every Monday morning and Friday afternoon, for cancer patients and carers. To make an appointment please telephone: 0800 019 6003 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Support groups

Your Clinical Nurse Specialist will be able to advise you about the support groups close to where you live, and the local cancer services user group.

About the service

We provide a wide range of cancer diagnosis and treatment services. Apart from where specified above, patients who need chemotherapy and/or radiotherapy treatment will receive this at Southend Hospital.

Services include:

Bone Cancer and Sarcoma

Bone Cancer and Sarcoma

The Bone Cancer and Sarcoma Service offers diagnosis for patients with suspected cancer.

  • Patients will first be seen in the Outpatient Department at Basildon University Hospital
  • Patients diagnosed with cancer will be referred to an appropriate, IOG compliant, specialist centre.

Support for patients

Specialist Cancer Nurses offer patients information, practical help, emotional support and continuity of care.

Brain and central nervous system

Brain and central nervous system

Who the service is for

Patients with suspected primary cancer of the brain or central nervous system.

About the service

The service offers diagnosis for patients with primary cancer of the brain or central nervous system.

Patients will usually first be seen in the Outpatient Department at Southend University Hospital, unless they are an inpatient at Basildon University Hospital, when the consultant will endeavour to visit them on the ward.

Patients who need surgery will receive this at Queen's Hospital, Romford.

Support for patients

We have specialist cancer nurses who offer information, practical help, emotional support and continuity of care.

To contact the clinical nurse specialist neuro-oncology at Southend University Hospital, please call 01702 385113.

For details of the local brain tumour support group call 01702 385113.

Breast cancer

Breast cancer

All referred patients will be seen in the Breast Unit at Basildon University Hospital. The Breast Unit specialises in the rapid assessment and diagnosis of suspected breast cancer. For suspected cancer patients, the Breast Unit offers a 'one-stop diagnostic' outpatient clinic, where patients are able to have a clinical, radiological and cytological assessment (triple assessment) in one visit, with results available on the same day

The Breast Unit also offers:

  • Open access clinics for breast care patients
  • Oncology clinics
  • Plastic surgery clinics
  • Clinics for benign breast disease
  • Nurse-led clinics for lymphoedema
  • A prosthetic fitting service
  • A dedicated counselling service

Please be aware that we do not offer breast screening. Breast screening is carried out for patients from across South Essex at Southend Hospital.

Breast Unit: Monday to Friday, 9am - 5pm, 01268 394727.

The Consultant Plastic Surgeon for the breast cancer service is based at Broomfield, but holds satellite clinics in the Breast Unit at Basildon University Hospital. Surgery is performed at both Basildon and Broomfield hospitals. All three breast surgeons within the service operate in partnership with the Plastic Surgeon to ensure maximum outcomes. We offer all patients undergoing mastectomy the opportunity to discuss the possibility of reconstruction either as an immediate or delayed procedure. When reconstruction is not recommended, the reasons for this decision will be explained to the patient. Patients needing chemotherapy and/or radiotherapy treatment will receive this at Southend Hospital.

Support for patients

Specialist Breast Cancer Nurses work within the Breast Unit, and are present when patients are given their cancer diagnosis. They offer patients information, practical help, emotional support and continuity of care.

Contacts:

Lead Breast Consultant: 01268 524900 ext 8493

Macmillan Breast Care Nurse: 01268 524900 ext 8146

Children, teenagers and young adults

Children, teenagers and young adults

Who the service is for

Children, teenagers and young adults requiring cancer diagnosis and treatment.

About the service

Our cancer services for children and young people provide diagnosis, and treatment for some cancers. We offer a shared care service with Great Ormond Street and University College London Hospital.

  • Children
    Our cancer services for children and young people aged up to 16 years provide diagnosis, then most patients will be referred to an appropriate hospital for treatment (e.g. Great Ormond Street or University College London Hospital).
  • Teenagers and young adults
    Our cancer services for teenagers aged 16-24 years provide diagnosis and treatment for some cancers, as we recognise that this age group needs care centred around their specific needs. We partner with University College London Hospitals to provide this service.

Inpatient care

Wagtail Ward, in the Children’s Department at Basildon University Hospital, has a purpose-built oncology suite for a child needing treatment for cancer.

Patient support

  • Child psychologist
    A child psychologist is available at any time during and after treatment.
  • Specialist counsellor
    The Trust has a counsellor for patients affected by cancer, and their family. They can be contacted on 01268 394740.

Upper gastrointestinal cancer

Upper gastrointestinal cancer

Location
Endoscopy Unit, Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL

Opening times
Monday - Friday, 8.30am - 5pm

Telephone
01268 524900 ext 8253 / 1498

Who the service is for

Patients with upper gastrointestinal (upper GI) cancer or suspected upper GI cancer (including gullet, stomach, pancreas, bile duct, small bowel, gallbladder and liver).

About the service

The gastroenterology team offers assessment, diagnosis and treatment of upper GI cancer.

Patients can choose to have their first appointment in the Outpatient Department at Basildon University Hospital or at Orsett Hospital, and may be offered a 'one-stop’ diagnostic outpatient clinic, where appropriate.

Patients needing an endoscopic examination will have this in the endoscopy unit at Basildon University Hospital.

Patients needing upper GI surgery are referred to:

  • Broomfield hospital in Chelmsford for gullet and stomach surgery.
  • Royal London hospital in Whitechapel for pancreas, bile duct and small bowel surgery.
  • Royal Free hospital in Hampstead for liver surgery.

Patients needing chemotherapy and/or radiotherapy treatment, including external beam radiotherapy and brachytherapy treatment, will receive this at Southend Hospital.

Support for patients

We have specialist cancer nurses who are present when patients are given their cancer diagnosis. They offer information, practical help, emotional support and continuity of care. They work closely and liaise with all members of the cancer team both in the hospital and in the community.

Lower gastrointestinal cancer

Lower gastrointestinal cancer

Location
Outpatient Department, Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL

Opening times
Monday - Friday, 8.30am - 5pm

Telephone
01268 524900 ext 3997 / 8373

Who the service is for

Patients with lower gastrointestinal cancer or suspected lower gastrointestinal (bowel) cancer.

About the service

The gastroenterology team offers assessment, diagnosis and treatment of bowel cancer.

Patients are seen at Basildon University Hospital for their first appointment, and may be offered a 'one-stop’ diagnostic outpatient clinic, where appropriate.

Patients needing an endoscopic examination and/or surgery will have this in the endoscopy unit at Basildon University Hospital.

Patients needing chemotherapy and/or radiotherapy treatment will receive this at Southend Hospital.

Support for patients

We have specialist cancer nurses who are present when patients are given their cancer diagnosis. They offer patients information, practical help, emotional support and continuity of care.

Bowel Cancer Screening Programme

Bowel Cancer Screening Programme

Basildon University Hospital is the accredited Bowel Cancer Screening Centre for South Essex, treating patients from South West and South East Essex. Over the next two years, all 60-69 year olds living in South Essex will be asked to complete a Faecal Occult Blood screening test kit. The two per cent of people who receive an abnormal result will be asked to attend an appointment with a specialist nurse at Basildon University Hospital, to talk about any further investigations that may be needed. Only a very small number of these patients will have cancer. Other conditions which may cause an abnormal result include polyps, which can be easily removed preventing cancer from developing, haemorrhoids or stomach ulcers. Specialist Bowel Cancer Screening Nurses are present when patients are given their cancer diagnosis. They offer patients information, practical help, emotional support and continuity of care.

Contacts:

For further information about Lower GI Cancer services, please contact: Cancer Lead Consultant, Colorectal Services: 01268 524900 ext 8548

Lead Cancer CNS: 01268 524900 ext 3997

For further information about the Bowel Cancer Screening service, please contact: Lead Bowel Cancer Screening Nurse: 01268 524900 ext 1360

Gynaecological cancer

Gynaecological cancer

Location
Gynaecology Outpatient Clinic, Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL

Opening times
Monday - Friday, 9am – 5pm

Telephone
01268 524900 ext 3916

Who the service is for

Women with gynaecological cancer or suspected gynaecological cancer.

About the service

The gynaecology cancer service provides diagnosis and treatment for women with cancer of the ovaries, womb (uterus/endometrial), cervix, vagina and vulva.

Patients are offered tests and investigations, on the same day where possible, such as diagnostic scans. There is a ‘one-stop’ clinic for diagnostic hysteroscopy and biopsy for post-menopausal bleeding and suspected cancer of the endometrium or uterus.

Some patients needing surgery will have their operation at Basildon University Hospital. Patients who have their surgery at Basildon University Hospital will usually stay on Elsdon Ward, a ward dedicated to providing gynaecology treatment and care.

Patients needing complex surgery, chemotherapy and/or radiotherapy will receive their treatment at Southend Hospital. Once treatment is complete, follow-up clinics will be at Basildon University Hospital.

Support for patients

Patients diagnosed with cancer, and their family, will be supported throughout their treatment and cared for by a cancer nurse specialist for gynaecology cancers.

There is also an information stand in the gynaecology clinic, run by Macmillan, offering free information booklets.

There is a patient support group, called COPES, for women and their families who have been affected by a gynaecological cancer. The group meets regularly, offering informal discussions, support and practical advice.

Haematological cancer

Haematological cancer

All referred patients will have their first appointment in the Outpatient Department at Basildon University Hospital. All patients diagnosed with haematological cancer will receive their care in the Haematology Day Unit at Basildon University Hospital. The service is nurse led, with consultant support, providing the following treatments:

  • Blood transfusions
  • Chemotherapy
  • Platelet transfusions
  • Immunoglobulin therapy
  • Venesections
  • Antibiotic therapy
  • Other investigations ie. bone marrow sampling
  • PICC line insertions

Facilities for patients include:

  • Portable DVD players, to play DVDs bought in by patients
  • Drinks machine for patients to help themselves to drinks
  • Lunch is provided - a sandwich, yoghurt and piece of fruit
  • Flat screen television
  • Recliner chairs

Support for patients

Specialist Haematology Nurses work within the Haematology Unit, offering patients information, practical help, emotional support and continuity of care.

Contacts:

For further information about Haematological Cancer services, please contact:

Clinical Director 01268 524900 ext 3554

Haematology Day Unit 01268 524900 ext 3141/3582

Head and neck cancer

Head and neck cancer

Location:
Outpatient Department, Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL

Opening times
Monday – Friday, 9am – 5pm

Telephone
01268 524900 ext 8503 / 8501

Who the service is for

Patients with suspected head or neck cancer.

About the service

The head and neck cancer service provides diagnosis for patients with cancer of the mouth cavity, oropharynx, hypopharynx, larynx, thyroid and neck, including cancer of the tonsils, tongue and larynx.

Patients can choose to have their first appointment at Basildon University Hospital or at Orsett Hospital.

If a patient is diagnosed with cancer, they will receive their surgical treatment and care at Broomfield Hospital, Chelmsford.

Patients who need radiotherapy and/or chemotherapy will receive this at Southend University Hospital.

Support for patients

We have a specialist cancer nurse who can offer information, practical help, emotional support and continuity of care for patients with head or neck cancer. They can be contacted on 01268 821421.

Lung cancer and mesothelioma

Lung cancer and mesothelioma

Location:
Outpatient Department, Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL

Opening times
Monday - Thursday, 8.30am - 3.30pm

Telephone
01268 524900 ext 3168

Who the service is for

Patients with lung cancer or mesothelioma or suspected lung cancer or mesothelioma.

About the service

The lung cancer and mesothelioma service provides diagnosis, staging, treatment and care for patients with lung cancer and mesothelioma.

The service offers rapid assessment and test results. A mobile PET scanner is available at Basildon University Hospital, to assist in staging. Patients are also referred to Basildon from other hospitals for endobronchial ultrasound guided transbronchial needle aspiration (EBUS-TBNA).

All surgery will take place at The Essex Cardiothoracic Centre (CTC), where there are state-of-the-art facilities and equipment, including fully equipped operating theatres and intensive care unit.

Patients needing chemotherapy and/or radiotherapy treatment will receive this at Southend Hospital.

Patients with lung cancer or mesothelioma needing inpatient care will receive this on Orsett Ward.

Support for patients

We have specialist lung cancer nurses who offer patients, and their family, support throughout their treatment and care. They provide information, practical help, emotional support and continuity of care.

Other contacts

Further information regarding lung cancer and mesothelioma can be found on the NHS Choices website:
Lung cancer: www.nhs.uk/conditions/cancer-of-the-lung/pages/introduction.aspx

Mesothelioma: www.nhs.uk/Conditions/mesothelioma/Pages/Definition.aspx

Skin cancer

Skin cancer

The Skin Cancer Team provides diagnosis and treatment for patients from across South Essex. Patients may choose to have their first appointment at Basildon University Hospital, Orsett Hospital, Southend Hospital, or at Tyrells in Benfleet. Following the patient assessment, diagnostic tests are carried out as appropriate. Some clinics are able to offer 'one stop' appointments, where minor operations are carried out on the same day. There is a melanoma screening clinic at Southend Hospital, where patients see a Dermatologist and cancer nurse specialist, and a biopsy is carried out during the visit. Most patients have their treatment in the dedicated Dermatology Centre at Basildon University Hospital or at Southend Hospital. Facilities in the Dermatology Centre include cryotherapy, skin surgery and a nurse-led photodynamic therapy clinic. Patients needing plastic surgery will receive this treatment at the St Andrews Plastic Surgery Centre at Broomfield Hospital, Chelmsford. Most patients needing chemotherapy and/or radiotherapy will receive this treatment at Southend Hospital.

Support for patients

Patients diagnosed with cancer, and their family, will be supported throughout their treatment and care by Cancer Nurse Specialists.


Contacts:

For further information about Skin Cancer Services, please contact: Consultant Dermatologist 01702 585 067.

Urological cancer

Urological cancer

The Urological Cancer Service provides diagnosis and treatment for patients with suspected urological (testicular, bladder, prostate, kidney) cancer. Patients will first be seen in the outpatient clinic at Basildon University Hospital, or at Orsett Hospital. Patients with haematuria, referred as Urgent Suspected Cancer, will be booked into a 'one-stop' cystoscopy clinic, which also offers ultrasound. Most patients needing surgery will have this at Basildon University Hospital. Patients needing radical prostatectomy or radical cystectomy will have their surgery at Southend Hospital. Patients with penile cancer will receive their treatment at St Georges Hospital, London. Patients needing chemotherapy and/or radiotherapy treatment will receive this at Southend Hospital.

Contacts:

For further information about Urological Cancer Services, please contact:

Consultant Urologist: 01268 524900 ext 8488

Urology Oncology Nurse Specialist: 01268 524900 ext 8491

Cancer of unknown primary (CUP)

Cancer of unknown primary (CUP)

Location:
Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL


Telephone:
CUP clinical nurse specialist: 01268 394740

Opening times:
Tuesday 8am - 4pm, Wednesday 8am - 6pm, Friday 8am - 4pm

Cancer of unknown primary is when a secondary cancer has been found in the body, but the original (primary) cancer cannot be located even after tests and investigations. This is known as a 'Cancer of Unknown Primary' (CUP).

Who the service is for

This service is for a small group of adult patients where the primary cancer cannot be identified.

Your doctor may suspect you have CUP if early tests do not identify where the primary cancer is, or the secondary cancer gives no clues to where the primary cancer is, despite testing.

We recognise that these patients have specific support needs, as their cancer is likely to be advanced when it is diagnosed.

About the service

There is a dedicated team of staff including a cancer consultant who is specialist in the area of unknown primary and a cancer of unknown primary (CUP) clinical nurse specialist, who acts as a key worker. The key worker will offer psychological, emotional and practical support during diagnosis, treatment, and beyond.

There is also information in the Macmillan Info Space, in the outpatient reception area at Basildon University Hospital. The Info Space offers free information booklets, support and advice for anyone affected by cancer.

Some patients may benefit from chemotherapy and/or radiotherapy treatment. If the doctors recommends this, the treatment will be given at Southend Hospital.

If you are unwell and need to be admitted to Basildon Hospital, the CUP team will visit you on the ward.

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
  • Switchboard 01268 524900

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