The Advice and Guidance system allows GPs to submit an electronic request for advice about known patients or a general enquiry to a specialty at Basildon and Thurrock University Hospitals.

There are a number of specialists involved who can provide a response to a request within three working days.
The specialties that are currently available are:

  • Biochemistry
  • Endocrinology
  • ENT
  • Gastroenterology
  • General Surgery
  • Gynaecology
  • Haematology
  • Nephrology
  • Neurology 
  • Paediatrics
  • Respiratory Medicine
  • Rheumatology
  • Urology

How can I access the system?

GPs can access the system through the following portal:

What if the link doesn't work?

In the first instance, please contact the IT Service Desk
Telephone: 01268 524900 ext 1919
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

How do I receive training?

Training material is available for practices. Please contact the IT Service Desk.

Useful links

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

How to find us

Click here for more information on how to get to our hospitals

Back to top