The Advice and Guidance system allows GPs to submit an electronic request for advice about known patients or a general enquiry to a specialty at Basildon and Thurrock University Hospitals.

There are a number of specialists involved who can provide a response to a request within three working days.
The specialties that are currently available are:

  • Biochemistry
  • Endocrinology
  • ENT
  • Gastroenterology
  • General Surgery
  • Gynaecology
  • Nephrology
  • Neurology 
  • Paediatrics
  • Respiratory Medicine
  • Rheumatology
  • Urology

How can I access the system?

GPs can access the system through the following portal:

What if the link doesn't work?

In the first instance, please contact the IT Service Desk
Telephone: 01268 524900 ext 1919
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

How do I receive training?

Training material is available for practices. Please contact the IT Service Desk.

Useful links

NHS ChoicesVisit our section on NHS Choices


safeguardingVisit our safeguarding page

 healthwatchClick here for Your one-stop-shop for information about health and care services in your area.

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

How to find us

Click here for more information on how to get to our hospitals

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