The Advice and Guidance system allows GPs to submit an electronic request for advice about known patients or a general enquiry to a specialty at Basildon and Thurrock University Hospitals.

There are a number of specialists involved who can provide a response to a request within three working days.
The specialties that are currently available are:

  • Biochemistry
  • Endocrinology
  • ENT
  • Gastroenterology
  • General Surgery
  • Gynaecology
  • Nephrology
  • Neurology 
  • Paediatrics
  • Respiratory Medicine
  • Rheumatology
  • Urology

How can I access the system?

GPs can access the system through the following portal:

This is secure so you can include patient data in your enquiry

New users and training

To add a new user, please contact the IT Service Desk, and you will be issued with a user name and password.
Training material is available for practices, please ask the IT Service Desk.


What if the link doesn't work?

In the first instance, please contact the IT Service Desk
Telephone: 01268 524900 ext 1919


Useful links

safeguardingVisit our safeguarding page

healthwatchClick here for Your one-stop-shop for information about health and care services in your area.

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

How to find us

Click here for more information on how to get to our hospitals

We are a smoke-free Trust

Smoking is not allowed in any hospital building or grounds.

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Tell us what you think

If you have recently attended our hospital or accompanied or visited a patient, you can complete our Friends and Family Test survey here:

See our Friends and Family Test page

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