There is a General Cashier's Office available at both the Basildon and Orsett Hospital sites.
Where can I find the General Cashier's office?
There is a General Cashier's Office located at both the Basildon and Orsett Hospital sites. The General Cashier's office at Basildon Hospital is situated on Level C (opposite Main Reception Desk) The General Cashier's office at Orsett Hospital is situated opposite the Physiotherapy Department.
What are the Opening Times?
Basildon Hospital
Office Hours:
8.45am - 4.15pm Monday to Thursday.
8.45am - 4pm Fridays
The office is closed daily between 12.30pm to 1:30pm
Closed Bank Holidays
The Basildon Hospital General Cashier's Office Telephone number is: 01268 524900 Ext 3606
Orsett Hospital
Office Hours:
10am to 2pm Mondays to Fridays
Closed Bank Holidays
The Orsett Hospital General Cashier Office Telephone number is: 01268 524900 Ext 2243
The General Cashier's Offices provide a range of services to patients and visitors including:
- Hospital Travel Cost Scheme
- Patients can make claims for reimbursement of travel costs related to receiving NHS treatment, through a referral by a doctor or dentist, if, in receipt of a qualifying benefit.
- Concessionary Free Parking Permit
- To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary free parking is available in certain circumstances and car parking passes can be issued. The refundable deposit of £5 can be paid for these passes at the General Cashier's Office at either Basildon or Orsett sites.
- Payment of Prescription charges.
- Patients, who receive an invoice for prescription items they received at the hospital, can pay by cash or cheque (not credit card) at the General Cashier's Office at either Basildon or Orsett Hospital.


