Level C, Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL
Telephone: 01268 524900 ext 3503
The on-call Chaplain can be contacted via the Trust switchboard on 01268 524900, and ask them to bleep the on-call Chaplain.
Monday – Friday, 8am – 4pm. There is an on-call service outside of these times.
Contacting a Chaplain
If there is an urgent need to see a Chaplain, (for example a patient is dying and either the patient or their family wishes prayers to be said), please ask a member of staff to contact the hospital switchboard who can page the on-call Chaplain.
If you would like to speak with a Chaplain, please ask the nurse to call 01268 524900 ext 3503. And ask them to leave your name, ward, and details of your faith background (if any). We will seek to find an appropriate Chaplain who can visit on the same day or the next day.
About the service
The Trust’s Chaplains are employed as specialists in all aspects of spiritual, religious and pastoral care of the whole hospital community; patients, staff, family and visitors.
The Trust’s Chaplains are an integral part of the healthcare team, providing spiritual, religious and pastoral care to patients, families, and staff of all faith backgrounds, and none, 24/7, in the Trust’s hospitals and departments.
We offer support through all stages of life regardless of faith or belief
Providing support to patients, carers and staff and providing pastoral or religious care at any major life event.
We offer a confidential listening ear to patients and family
Providing emotional support during your hospital stay.
Providing opportunities to discuss matters of life, death and illness, belief and faith
We offer support with your religious tradition and rites
Providing Christian sacraments, prayers, and scriptures.
Facilitating religious support for other major world faiths.
Providing support to staff in meeting religious needs and giving multi-cultural care.
We offer support to staff
Providing confidential listening and support.
Sharing in multi-disciplinary care of patients and their relatives.
Assisting with Continuing Professional Development in the areas of spiritual healthcare and end of life care.
The Chaplaincy Team
The Chaplaincy Team consists of Chaplains and Chaplaincy volunteers from a variety of Christian denominations, and other faith groups.
We also have links with the wider community outside the hospital, and our Honorary Chaplains from the major world faiths can contacted through the Chaplaincy Office (01268 524900 ext 3503),
All members of the Chaplaincy Team subscribe to the Code of Ethics and Conduct of the College of Healthcare Chaplains and the Team Chaplains are registered with the United Kingdom Board Of Healthcare Chaplains UKBHC, and are bound by their code of practice.
The Sanctuary offers a place of peace and quiet for prayer and reflection. People of all faiths and none are welcome to make use of the Sanctuary.
The Sanctuary can be found on the left at the top of the steps that lead off Main Reception and up to The Restaurant.
Within the concealed cupboards along the left hand side of the room, there are various materials and facilities available to patients, relatives and staff including: ablution facilities, prayer mats, and copies of the Qur'an.
Other faith texts and items such as rosaries are available from the Chaplaincy office.
We do ask that mobile phone conversations do not take place in The Sanctuary, and that food is not consumed there.
The Sanctuary is open for quiet prayer and reflection at all times, and is also the place where the following groups meet:
Staff Mindfulness Group: Monday, 13.30-14.00
Christian Prayers: Tuesday, 12.00 – 12.30
Muslim Prayers: Friday, between 13.00 and 14.00
There are no Sunday services in The Sanctuary, but Holy Communion (Roman Catholic, Church of England and Free Church) or prayers are brought to the bedside by the Chaplains or by Eucharistic Ministers on a Sunday. Requests for Sunday bedside communion, or for communion at any other time, can be left on 01268 524900 ext 3503.