Trust Contact Information:

 

Trust Contact Information:

 

Our hospitals

Basildon and Thurrock University Hospitals NHS Foundation Trust


Basildon University Hospital

Nethermayne
Basildon
Essex
SS16 5NL

Telephone: 01268 524900

The Essex Cardiothoracic Centre (CTC)
Nethermayne
Basildon
Essex
SS16 5NL

Telephone: 01268 524900

Orsett Hospital
Rowley Road
Orsett
Essex
RM16 3EU

Telephone: 01268 524900

St Andrew's Centre
Stock Road
Billericay
Essex
CM12 0BH

Telephone: 01277 626570

If you need to contact a particular ward or department regularly, you may find it more convenient to have their number to hand. If so, please ask a member of staff in that area for the number you should use.

Patient Advice and Liaison Service (PALS)

PALS

PALS Office (near the restaurant),
Level C,
Basildon University Hospital,
Nethermayne,
Basildon,
Essex, SS16 5NL

Telephone: 01268 394440
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Opening hours: 9am - 5pm, Monday to Friday

Appointment Centre

Appointment Centre

There is a centralised Appointments Centre for patients calling about their appointments.

Telephone: 01268 524900 ext 2900.

Opening times:
Monday - Friday, 8.30am - 5pm
Saturday, 8am - 12noon

An answer phone facility is available outside these hours.

Medical Records

 

If you would like a copy of your records you will need to complete the 'application to access for personal data' form (see Access to your health records page).  This will allow us to confirm your identity and provide you with copies of the information you would like.

Please note a fee may be charged for this service.

The completed form, accompanied by copies of supporting identification, should be returned to:

Access to Requests Medical Records Department
Basildon & Thurrock University NHS Foundation Trust
Orsett Hospital
Rowley Road
Orsett
Essex
RM16 3EU 
01268 524900 extension 2293/2294
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Day Unit

Day Unit

Basildon Day Unit
Basildon University Hospital, Nethermayne, Basildon, Essex, SS16 5NL
Telephone: 01268 524900 ext 8181

Orsett Day Unit
Orsett Hospital, Rowley Road, Orsett, Essex, RM16 3EU
Telephone:
01268 524900 ext 2253

Accident & Emergency Department

Accident & Emergency Department

Main A&E department
Telephone: 01268 524900 ext 2800

Children's emergency department
Telephone: 01268 524900 ext 2843 

Pharmacy

Pharmacy 

Basildon University Hospital dispensary
Telephone: 01268 524900 ext 3410
Fax: 01268 598690

The Essex Cardiothoracic Centre dispensary
Telephone:
01268 524900 ext 4015
Fax: 01268 534105

Orsett Hospital dispensary
Telephone:
01268 524900 ext 2279
Fax: 01268 592210

Workforce Department

Workforce Department


Click here for more information about working for us ...

Workforce Department
Basildon and Thurrock University Hospitals NHS Foundation Trust
Nethermayne
Basildon
Essex
SS16 5NL

Telephone: 01268 524900 ext 3242

Press Office

Press Office

If you have a media enquiry please contact the communications team in the first instance. The Trust's press office can be contacted 24 hours a day, 7 days a week:

Monday - Friday, 9am - 5pm
Telephone: 01268 524900 ext 2994
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Out-of-hours
For urgent press enquiries, please contact the switchboard on 01268 524900, and ask for the Press Officer on-call.

The communications team at Basildon and Thurrock University Hospitals provides a range of services to the media including:

  • writing press releases
  • responding to enquiries about the Trust and our services
  • facilitating filming requests, including gaining consent from patients and staff, and supervising filming

For copies of our press releases please click here ...

Freedom of Information (FoI)

Freedom of Information

Freedom of Information Office
Communications Department
Basildon and Thurrock University Hospitals NHS Foundation Trust
Nethermayne
Basildon
Essex SS16 5NL

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please click here for more information ...

Caldicott Guardian

Caldicott Guardian

Diane Sarkar
Director of Nursing
Basildon and Thurrock University Hospitals NHS Foundation Trust
Nethermayne
Basildon
Essex
SS16 5NL

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Note: please do not send sensitive information to this email with your initial enquiry. A member of staff will advise you on sending sensitive information after your initial correspondence.

Membership Office

Membership Office

Foundation Membership Office
Basildon and Thurrock University Hospitals NHS Foundation Trust
Nethermayne
Basildon
Essex
SS16 5NL

Telephone: 01268 598975
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please click here for further information ...

How to make a complaint

How to make a complaint

 

Please click here to find out how to make a complaint and help us to get it right.

Fundraising

Fundraising  

If you would like to make a donation or fundraise for Basildon and Thurrock University Hospitals you can contact us at:

Charitable Funds
Finance, Level K
Basildon University Hospital
Nethermayne
Basildon
SS16 5NL

Telephone: 01268 524900 ext 2891
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Our registered charity number is 1049424

Web Editor

Web Editor

If you have any questions or queries related to this website, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
  • Switchboard 01268 524900

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