Changes to hospital car park barrier and payment system

A new car park barrier and payment system is now operational at Orsett Hospital, and is currently being installed at Basildon Hospital.

The new system will change the way that patients and visitors pay for parking.

The new barriers work on number plate recognition. The number plate recognition system will log the vehicle registration number and raise the barrier to allow the vehicle to enter the car park.

Patients and visitors will need to go to the payment machine before returning to their car, and enter their vehicle registration number. The payment system will then ask for the appropriate charge, which can be paid by cash or by credit/debit card.


Current parking charges

With 1600 spaces, the multi-storey car park at Basildon University Hospital was a massive investment.  Built in direct response to requests for improvements to parking, from local people, it cost £8 million.

To fund this, and the continued maintenance of the other car parks at Basildon University Hospital and Orsett Hospital, charges for patients and visitors are:

Basildon University Hospital

  • Up to 30 minutes free

  • 30 minutes to 8 hours £3

  • 8 hours - 12 hours £6

  • Over 12 hours £10

  • There are parking spaces designated for blue badge holders near to the hospital entrances. Parking in these designated spaces is free.

Motorcycle bays are available in the following areas:

  • at the front of the hospital, there are spaces by the cycle sheds outside the Maternity department

  • at the rear of the hospital, the visitors' car park has dedicated bays by The Essex Cardiothoracic Centre

There is no charge for these bays and they are on a first come basis.

The Essex Cardiothoracic Centre

There is a small car park by The Essex Cardiothoracic Centre. The charges are: up to 30 minutes free; 30 minutes to 8 hours £3. 
There is a drop-off area and parking spaces designated for blue badge holders outside the main entrance. Parking in these designated spaces is free.

Orsett Hospital

There is a flat rate charge of £3 at Orsett Hospital.

St Andrew's Centre

No charge.

How do I pay for parking?

At Basildon University Hospital:

  • Take a ticket on entry and pay at the ticket machine before returning to your car.

At Orsett Hospital:

  • The barrier will open on entry to the car park. Before returning to your car, please go to the payment machine. You will be asked to enter your car registration number and the correct payment. The barrier will then lift when you exit.  

What if I have a problem?

Each pay station and exit barrier has a button linked to a member of security staff, who will be able to help you.

If you find a discarded ticket, please hand it in to the Security Office.

Concessionary parking

To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain circumstances.
You may be able to park at a reduced rate if you are:

  • A patient who has to attend regular outpatient appointments, e.g. cancer and haematology - with more than one appointment per week over a four week period.

  • A relative of a patient with a stay longer than two weeks.

Please read our leaflet for more details about the reduced rate available and how to apply for a concessionary parking permit.

Useful links

NHS ChoicesVisit our section on NHS Choices


safeguardingVisit our safeguarding page

 healthwatchClick here for Your one-stop-shop for information about health and care services in your area.

Contact us

  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

How to find us

Click here for more information on how to get to our hospitals

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