Wednesday, Jun 19th

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Basildon Hospital in the running for patient care awards

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Two new technology-based ideas to give patients better care and treatment at Basildon University Hospital have been nominated for prestigious national awards.

Encouraging and supporting young mothers with breastfeeding is the aim of one new project, using a website, smartphone app and social media to give helpful information and share ideas and experiences.

The other innovative scheme simplifies the gathering of vital patient information for ward nurses, using at-a-glance electronic boards that combine all the notes from different hospital teams about people’s care and treatment.

Both projects have been nominated for efficiency awards by Health Service Journal, a leading healthcare publication. The winners will be announced in September.

When the maternity staff discovered that breastfeeding rates in the area were low, they began working to improve them. A team met a group of young mothers to try and understand the reasons they may not breastfeed, and to ask them how they would like to be given information and support.

As a result, the Trust created a new brand, Feeding Together, (pictured left) a breastfeeding website and smartphone app, and set up Twitter and Facebook accounts. The messages were presented in a simple, non-judgemental way, and costs were kept low by using families for photography and filming. The response from young mothers to Feeding Together has been very positive and the campaign has a growing number of followers on social media. Basildon University Hospital recently won Baby Friendly accreditation from the United Nations Children’s Fund, following an increase in breastfeeding rates.

The breastfeeding campaign was created by midwives Geraldine Purver and Lisette Harris, with support from Andy Ray, Acting Director of Finance.

PR_06_13_Basildon_Hospital_in_the_running_for_patient_care_awardsThe second award nomination is for electronic boards that give nurses more time to care for patients by cutting down the need to duplicate information on paper and noticeboards, and improve safety and efficiency by keeping it all in one place.

The new system includes information from a whole range of healthcare professionals, such as pharmacists, social services, therapists, specialist nurses and doctors. The boards also provide up to the minute information for bed managers, so that they can monitor patient admissions and length of stay in hospital and ensure people go home as soon as they are well enough.

The e-boards (see picture) were tested successfully on four wards, and are now being installed in all 16 adult inpatient wards at Basildon Hospital. Among the hospital staff using the e-boards, 79 per cent said they wanted to continue, and no one wanted to return to using paper and white boards.

The project was initiated by Diane Sarkar, Director of Nursing, and the e-board concept was created by Matt Ebdon, Assistant Director of Performance.

Clare Panniker, Chief Executive, said: "Providing excellent and safe care for our patients is at the heart of everything we do, and making good use of innovation and technology can really contribute to that. I am very pleased that these new ways of working at Basildon Hospital have been recognised with these nominations."

Last Updated on Wednesday, 19 June 2013 09:36

BOARD OF DIRECTORS MEETING: SEE HOW YOUR HOSPITALS ARE RUN

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The next Board of Directors meeting of Basildon and Thurrock University Hospitals NHS Foundation Trust will be held on Wednesday 26 June 2013, in Rooms B2/B3 in the Education Centre, Basildon University Hospital, starting at 2.30pm.

Local people are welcome to attend our Board meetings, which are meetings held in public rather than public meetings (this means that members of the public have the opportunity to ask questions but are not able to participate in the decision making process).

If you wish to raise a question, contact Ruth Taylor, Corporate Secretary, two days in advance, on 01268 524900 ext 3874 or email: Board.CommitteePapers@btuh.nhs.uk

The meeting offers the opportunity to see how Orsett and Basildon Hospitals are run and the chance to meet some of the Governors.

Copies of the agenda and papers will be supplied at the meeting. Copies can also be obtained from the Corporate Secretary at Basildon University Hospital.

Raising waste awareness

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Each day Basildon and Orsett Hospitals generate five tonnes of waste. This is split between recycling and domestic waste, confidential paper waste and different types of clinical waste including sharps.

Staff at Basildon Hospital were able to find out more about what happens to their workplace waste, at a recent waste awareness day.

Hospital staff are required to segregate their waste and dispose of it in the correct containers. This is vitally important in the hospital environment, where different types of waste cannot be mixed for safety reasons.

Fraser Cutting, waste manager explains: “It is really important that our staff know how to safely handle and segregate the different types of waste generated in the hospital, and every member of staff has a role to play.

“Holding waste awareness days are just one way in which we inform staff about why correct waste management is important. They give us a chance to share information with staff, and to find out more about their understanding of the different types of waste and their proper disposal. Representatives from our waste management providers Veolia, SRCL and Thames Security Shredding were on hand to answer any detailed questions.

“We are also keen to encourage staff recycle their office waste where appropriate, as this prevents waste going to landfill and helps to save the Trust money.”

Last Updated on Wednesday, 12 June 2013 14:57

Trust launches infant feeding website during

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This month is Breastfeeding Awareness Month and to mark it Basildon and Thurrock University Hospitals NHS Foundation Trust is officially launching its new infant feeding website.

The website www.feedingtogether.com offers a wealth of information about feeding and local parent support groups, and has a section especially for dads.

Feeding your newborn child is the most basic of parenting instincts, yet for some it can also be a frustrating and confusing process. This is why the specialist infant feeding midwife team at Basildon Hospital wanted to create a website giving soon-to-be and new parents a one-stop shop for all the information they need to know about feeding their baby.

Lisette Harris, specialist feeding midwife, says: “We know that breastfeeding is best for baby, but this is not always the first choice for mums. Our job is to make sure mum is supported whatever her choice. No-one should be made to feel guilty about bottle feeding. I would say to mums don’t make any decisions about feeding until you meet your baby.

“When women have a better understanding of breastfeeding, they are more inclined to give it a try. Mums give up because they perceive that breastfeeding can be exhausting but, with the right support and understanding she is able to continue for as long as she wants to.”

The hospital recently became the first in the East of England to achieve full UNICEF UK Baby Friendly Accreditation for the support they give to parents thanks to the hard work of Lisette and Geraldine Purver, who make up the specialist infant feeding midwife team.

Since 2009, Lisette and Geraldine have trained maternity and neonatal staff to educate parents about feeding newborns, with an emphasis on developing the bond between the baby and parents.

The team are also piloting a three-month trial of feeding workshops so women can learn everything they need to know about feeding and the benefits of skin-to-skin contact.

Geraldine adds: “It’s all about education and information with a freedom of choice, it’s not the old adage ‘one size fits all’. The gold standard is to exclusively breastfeed until six months however, it does not mean that combination feeding or bottle feeding are substandard.”

Visit the website at www.feedingtogether.com. Or follow the link from the Trust website, www.basildonandthurrock.nhs.uk. Also find ‘Feeding Together’ on Facebook and Twitter.

Last Updated on Friday, 07 June 2013 15:39

Getting patients home sooner

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A team focused on helping get patients home as soon as they are well is already seeing positive results just a few weeks after the pilot project was launched at Basildon Hospital.

Alongside normal discharge processes, the team is concentrating on working with social workers and therapists to make sure that each patient is sent home as soon as they are medically fit, with the right support in place to prevent them returning to hospital.

The project is being piloted on four older people wards at Basildon Hospital and the rehabilitation ward at Brentwood Community Hospital and so far the response from patients, relatives and staff has been positive.

Karen Fashanu, Lead Nurse for General Medicine, explains: “No one wants to spend longer than necessary in hospital, so we are working with our partners to make sure each patient is assessed and supported properly, to get them home quicker and stop them from being readmitted.”

Some of the patients on the older people’s wards have end stage dementia, so the team work with the patients and their families to look at whether it is safe for them to return to their home or if their needs would be better met somewhere else, such as a residential home.

Karen Scott, Nurse Specialist for Older People, said: “Often because the right support is not in place for older people when they are discharged from hospital they end up being readmitted. They tend to stay in for longer, are at more risk of developing complications and in some cases, they become dependent on the care the hospital provides.

“Sadly sometimes older people are simply unable to care for themselves anymore and it isn’t appropriate for them to return home. The team works closely with social care around discharge and our common goal is to support patients to the most appropriate place, making sure thorough care plans are in place and where necessary, end of life care instructions are communicated.”

There are eight members of staff in the discharge team, which is made up of nurses and clinical support workers. They work closely with the hospital social workers, residential homes, therapists and community staff to make sure care plans are in place before a patient is sent home.

Karen Scott added: “The team has been a great support to our staff and we plan to do more education and training around the importance of discharge planning and begin thinking about getting each patient home from the moment they are admitted. Having a social worker on the wards has been effective as it has given medical staff a better understanding of their job and the role they play in working together to ensure our patients are discharged with appropriate support.

“The next step for us is to meet with the residential and nursing care home managers across Basildon and Thurrock so we can better understand each other’s needs. At the end of the day it’s all about the patients and making sure they are getting the care they need, whilst being treated with dignity and respect.”

Hannah Coffey, Chief Operating Officer, said: “Understandably most patients want to get home as soon as they are able to. By planning a patient’s discharge thoroughly and working with our partners to put the appropriate support measures in place, it means the patient has the best possible experience. In addition, prompt discharge leads to improved capacity within the hospital, which in turn decreases the number of patients who have to be moved between wards, and it reduces readmissions. It’s very encouraging to see the early results of this team’s work and the feedback from patients, partners and staff has been very positive.”

Last Updated on Wednesday, 05 June 2013 10:47

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