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We are delighted to announce that our hospital group has been highly commended in the Clinical Support Services category at the Health Service Journal (HSJ) Value Awards.

Our group came second place and were the only team highly commended for its Operational Excellence Radiology Programme. The programme is aimed at combining the resource and talent across our departments so as one team, working together we can be more effective and provide better patient care.

The programme is an example of good practice between our three radiology departments. The individual projects were already underway within the individual sites, but it was collaborative working between Basildon & Thurrock, Mid Essex and Southend Hospitals, in partnership with Boston Consulting Group for quantitative and project support. This improved service is now available to 1.2 million people, across five CCGs and our whole Mid & South Essex STP.

This programme saw the NHS and private sector consultancy working together to support mutual learning, continuous improvement and team development.

As a result, we’ve seen an increase in the number of patients who have been scanned in core hours so the need for extra scans has been reduced during peak hours. This has saved over £1 million for the Mid and South Essex University hospital group.

Well done to all involved, as the overall project impact on patients and the Trusts is huge.

Group director Charlotte Williams, said, “This is a fantastic team effort. Our joint working has proved we can be a single, well-led, high performing and innovative organisation which joins up care for the people we serve.”

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  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

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