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CQC green rating website story pic

The Care Quality Commison (CQC) have published their report on Basildon and Thurrock University Hospitals.

Clare Panniker, Chief Executive at Basildon University Hospital said:

“I am pleased that the CQC’s report following their inspection in February and March has rated the Trust as ‘Good’ overall. It recognises and acknowledges the compassionate and caring nature of our staff. Most importantly, the report demonstrates that services we provide at Basildon Hospital are caring, effective and well-led.

“We were particularly pleased to be recognised for outstanding areas of practice in medical care, surgery and in our efforts to improve patient access and patient flow throughout our hospital.

“The report clearly highlights good practice in core services across the Trust, while also outlining areas that ‘Require Improvement’ in areas we shared with the CQC team before the inspection. This included maternity services which require improvement in safety and well-led.  Over the last few years there has been a rapid increase in the number of women using our services who have complex medical needs.  We are in the process of increasing the physical space for ‘high risk’ women as well as recruiting additional clinical staff.  We are confident that our maternity services are safe and are confident that the changes we are making would result in an improved rating if the CQC were to visit again now.

“A further area of concern identified by the CQC is the increasing waiting times for planned operations, this underlines the importance of progressing our clinical service changes across our hospitals in Southend, Basildon and Broomfield and why we are planning to progress with vital changes in vascular and orthopaedic services this autumn. These plans, combined with the work we are doing with our CCGs to agree levels of commissioned activity to meet the increasing demand for our services. These changes will simplify care across our hospitals, reduce delays and deliver huge health benefits to our local community.

“We look forward to welcoming the CQC back to reassess these services so that we can ensure our core and overall ratings accurately reflect an assessment of the quality of services we are providing in 2019.”


Note to Editors

Urgent and Emergency Care Services were not inspected during this visit and therefore their rating have not been changed from the inspection undertaken in March 2015. 

Since this time there has been significant improvements in Urgent and Emergency Care at Basildon Hospital with waiting times which are consistently better than the East of England and England averages.

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  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

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