The many challenges of recent months have included the need for clinical staff to regularly work on new wards.
Recognising that we all take time to settle into a new working environment, junior doctor James Watson has developed a comprehensive fact file on each of the hospital’s wards.
It’s made up of a series of cards detailing whether the ward has any COVID-19 patients, the number of patients and beds, the ward’s usual doctors, the specialty usually served by the ward and whether it is temporarily caring for patients with other conditions.
It even has details that at first glance might seem quirky but which in reality are vital to busy clinicians working on a ward for the first time. These include the name of the printer and, for example, where some niche medical equipment can be found.
James explains: “It’s helped everybody adapt to being on different wards. A lot of the equipment we need is often moved around so it is useful to know each ward’s arrangements. With things like door codes it saves time not having to go wading back through a pile of WhatsApp messages.
“I take 20 minutes or so updating details such as patient numbers each morning and then send it as a PDF to the 150 or so doctors in our WhatsApp group set up by the medical consultants. This helps the rota coordinator to allocate medical staff if we have people off sick or self-isolating because they can see whether a ward is at full capacity or not. The rota coordinator and consultants have found it really useful to be able to trace and contact us in this way during this period.”
The initial work compiling the basic information took a few hours but James was also able to incorporate information on correct specialty referral processes that, by coincidence, core medical trainee, Dev Chatterjee, was developing.
The resource will continue to be updated and shared while doctors are working on the COVID-19 emergency rota. However, it could also have a longer term future.
“A group of us are looking to develop this into a longer-term sustainable resource which will be useful to new doctors when they arrive.”