We support a national campaign – Sign up to Safety – to make the NHS the safest health care system in the world. As part of this commitment, we aim to further improve our performance in key areas such as hospital-acquired pressure ulcers, falls and managing deteriorating patients.
We aim to meet new national standards for urgent and emergency care and be designated a major emergency centre, with the best clinical teams, expertise and equipment to treat patients with serious or life-threatening conditions. Our aim is to be available whenever patients need us.
We need to keep improving our services within a limited budget. We need to improve productivity and efficiency and only do things that add value; for example, we should take care to avoid unnecessary tests.
We have a vast team of excellent and motivated staff who work hard to provide the best possible services for our patients. We want to retain those people, recruit more staff and provide support, training and development to build a strong, permanent workforce which demonstrates our values.
We aim to create a culture where staff are positive about working in our Trust and develop leadership qualities at all levels of the organisation.
We need to make bestuse of our facilities, such as operating theatres and outpatient clinics. By managing the flow of emergency patients, we will create more capacity to provide planned care.
We also plan to develop our specialist services, such as cardiac surgery and cardiology. We aim to be a trust that GPs recommend to their patients, and where people choose to be treated.
To meet the challenges that lie ahead and secure the future of our services, it is essential that we work effectively with other care providers. We need to collaborate across the sector to ensure patients get the best care – in the right place, at the right time. The constant pressure on emergency departments means we must think differently and provide care in a more integrated way.
We aim to provide more services in the community. Our new musculoskeletal (MSK) service, the frailty/elderly care pathway and home dialysis are examples of new initiatives designed to help us achieve this objective. These schemes are designed to provide a better and more integrated service for patients, and will help shape plans for further seamless care delivery.