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Welcome to this at-a-glance guide which shows you how Basildon and Thurrock University Hospitals NHS Foundation Trust is performing against key areas affecting patient experience.

Performance against these standards is used to measure the quality of services provided by all NHS hospitals across England.

Specific levels of performance are set for some standards and we have indicated our performance against these.

To find out more about what each standard means and how well we are doing, click on the + next to each section. 

For more details about our performance please see our board papers.

Welcome to this at-a-glance guide which shows you how Basildon and Thurrock University Hospitals NHS Foundation Trust is performing against key areas affecting patient experience.

Performance against these standards is used to measure the quality of services provided by all NHS hospitals across England.

Specific levels of performance are set for some standards and we have indicated our performance against these.

To find out more about what each standard means and how well we are doing, click on the + next to each section. 

For more details about our performance please see our board papers.

A&E 4-hour wait time: all patients

A&E 4-hour wait time: all patients

Period: March 2018

Performance

BTUH: 80.9%       National: 84.6%

This is the percentage of patients who have received emergency treatment and who have been discharged from the department within 4 hours of arrival in A&E, or admitted to the Trust within 4 hours of arrival.

Target figure for 2018/19: 95%

Total time spent in A&E: all patients

Total time spent in A&E: all patients

Period: March 2018

Performance

95th percentile BTUH: 689     National: 541

* The data used in these reports are sourced from provisional A&E Hospital Episodes Statistics data, and may differ to the data held by individual Trusts.

The 95th percentile information is particularly sensitive to poor data quality and outliers which contributes to why some unusually high values may be observed for these measures.

Total time spent in A&E: non-admitted patients

Total time spent in A&E: non-admitted patients

Period: March 2018

Performance

95th percentile BTUH: 360     National: 389

* The data used in these reports are sourced from provisional A&E Hospital Episodes Statistics data, and may differ to the data held by individual Trusts.

The 95th percentile information is particularly sensitive to poor data quality and outliers which contributes to why some unusually high values may be observed for these measures.

Total time spent in A&E: admitted patients

Total time spent in A&E: admitted patients

Period: March 2018

Performance

95th percentile BTUH: 1010     National: 876

* The data used in these reports are sourced from provisional A&E Hospital Episodes Statistics data, and may differ to the data held by individual Trusts.

The 95th percentile information is particularly sensitive to poor data quality and outliers which contributes to why some unusually high values may be observed for these measures.

Time to treatment in A&E

Time to treatment in A&E

Period: March 2018

Performance

Median BTUH: 87    National: 64

The average (median) waiting time for patients to be seen by a clinical decision maker was 71 minutes.

The target figure for 2018/19: 60 minutes

* The data used in these reports are sourced from provisional A&E Hospital Episodes Statistics data, and may differ to the data held by individual Trusts. 

Left A&E without being seen

Left A&E without being seen

Period: March 2018

Performance

BTUH: 3.4%*     National: 2.7%

This is the percentage of patients leaving A&E without being seen by a clinical decision-maker (senior doctor or nurse).

* The data used in these reports are sourced from provisional A&E Hospital Episodes Statistics data, and may differ to the data held by individual Trusts. (Data is approx. 3-4 months behind)

Unplanned re-attendances in A&E

Unplanned re-attendances in A&E

Period: March 2018

Performance

BTUH: 6.8%     National: 7.9%

We want to reduce the number of people returning to A&E by ensuring that the quality of care they receive and our communication with them was right first time. This standard is for the percentage of patients who return to the department within 7 days of their first attendance.

* The data used in these reports are sourced from provisional A&E Hospital Episodes Statistics data, and may differ to the data held by individual Trusts. (Data is approx. 3-4 months behind)

Time to initial assessment (emergency ambulances only)

Time to initial assessment (emergency ambulances only)

Period: March 2018

Performance

95th percentile BTUH: 81     National: 121

95% of patients requiring admission to hospital waited under 100 minutes from arrival to initial assessment*.

* The data used in these reports are sourced from provisional A&E Hospital Episodes Statistics data, and may differ to the data held by individual Trusts.

The 95th percentile information is particularly sensitive to poor data quality and outliers which contributes to why some unusually high values may be observed for these measures.

18 weeks referral to treatment target - incomplete

18 weeks referral to treatment target - incomplete

Period: March 2018

Performance

BTUH: 80.47%

All non-urgent patients referred to us should be treated within 18 weeks of the receipt of the referral.   The figure shown represents the percentage of patients waiting less than 18 weeks on the last day of the month.

The target figure for 2018/19  92%

Diagnostic treatment - six week referral

Diagnostic treatment - six week referral

Period: March 2018

Performance

97.65%

Patients referred to us for treatment should wait no longer than six-weeks for a diagnostic test from the request from the referring clinician.   The figure shown represents the percentage of patients seen within this time-frame.

The target figure for 2018/19:  99%

Cancer treatment - 2 week referral

Cancer treatment - 2 week referral

Period: March 2018

Performance

91.0%

All patients referred to us urgently where their GP suspects there may be a risk of cancer should be seen in outpatients within 14 days of the receipt of the referral.   The figure shown represents the percentage of patients seen within this time-frame.

The target figure for 2018/19:  93%

Cancer treatment - 31 day waits

Cancer treatment - 31 day waits

Period: March 2018

Performance

95.2%

All patients diagnosed with cancer should start their recommended treatment (which may include chemotherapy, radiotherapy and surgery) within 31 days from the decision to treat.  The figure shown represents the percentage of patients seen within this time-frame.

The target figure for 2018/19: 96%

Cancer treatment - 62 day waits

Cancer treatment - 62 day waits

Period: March 2018

Performance

69.6%

All patients diagnosed with cancer should start their recommended treatment (which may include chemotherapy, radiotherapy and surgery) within 62 days from first being referred to us.  The figure shown represents the percentage of patients seen within this time-frame.

The target figure for 2018/19:  85%

Cancer treatment - 62 day performance: tumour sites

Cancer treatment - 62 day performance: tumour sites

Period: March 2018

Performance

  Tumour site

BTUH

England  

 All cancers

69.62%

84.65%

 Breast

75.00%

94.13%

 Lower gastrointestinal

40.00%

78.11%

 Lung

57.14%

76.84%

 Skin

87.72%

96.75%

 Urological (excluding testicular)

73.08%

80.32%

 Other

51.28%

78.45%

 

 

 

 

Number of clostridium difficile (C.diff) cases

Number of clostridium difficile (C.diff) cases

Period: 2017/18

Performance

BTUH: 28

Like all other healthcare organisations, one of our key priorities is to prevent patients from getting an infection whilst they are in our care.  Trusts routinely publish data on MRSA and Clostridium difficile (C. diff) to indicate to demonstrate how effective efforts to control infection have been. Clostridium difficile is a bacteria that can cause diarrhoea in some circumstances.

Number of MRSA cases

Number of MRSA cases

Period: 2017/18

Performance

BTUH: 6

Like all other healthcare organisations, one of our key priorities is to prevent patients from getting an infection whilst they are in our care.  Trusts routinely publish data on MRSA and Clostridium difficile (C. diff) to indicate to demonstrate how effective efforts to control infection have been.

Occurrence of avoidable pressure ulcers (bed sores)

Occurrence of avoidable pressure ulcers (bed sores)

Period: 2017/18

Performance

0.27 per 1,000 bed days

We are committed to improving patient safety by reducing and eventually eliminating all hospital acquired pressure ulcers. The level of severity (where 1=least severe and 4=most severe) of the categories increases with the number. All pressure ulcers can cause pain and distress for patients and the more serious ones can cause major disability or even death, which makes this priority extremely important.

 

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  • Basildon and Thurrock University Hospitals NHS Foundation Trust
    Nethermayne, Basildon
    Essex  SS16 5NL
    Switchboard: 01268 524900

  • The Essex Cardiothoracic Centre
    Nethermayne, Basildon
    Essex SS16 5NL
    Switchboard: 01268 524900

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