Domestic violence support available despite COVID-19 restrictions

People affected by domestic violence are still able to get support and advice at Basildon Hospital - despite access restrictions put in place during the COVID-19 emergency.
Two staff from the Essex Domestic Abuse Partnership Project are on-site 9am-5pm, Monday to Friday. They see people referred by A&E clinicians or other staff. They also provide support and advice to those who arrive at the hospital after experiencing psychological or emotional domestic abuse.
Outside those hours people experiencing, or at risk of, any form of domestic violence can call the 24-hour helpline at COMPASS: 0330 333 7 444 – or seek initial support at the hospital.

"We all have the right to live our lives free from abuse"

 It is recognised that certain groups of people may be more likely to experience abuse and less able to access services or support to keep themselves safe. One such group is people with community care needs. This group may include people with:

  • a learning / physical / sensory disability
  • mental ill health or dementia
  • frailty due to age
  • acquired brain injury
  • a drug / alcohol problem
  • certain types of physical illness
  • being unwell



Safeguarding Children

Basildon and Thurrock University Hospitals NHS Foundation Trust has a duty to ensure that it meets its statutory obligations as set out within as set out within Section 11 the Children Act 2004. 

Statutory Guidance is laid out within Working Together to Safeguarding Children 2013, incorporating the recommendations of Professor Eileen Munro, who identified that systems need to reflect the needs of the children, not processes within an organisation. Working Together identifies that Health Professionals are in a strong position to identify safeguarding and as such have a critical role to play in safeguarding and promoting the welfare of children including: paediatricians, nurses and emergency care settings.

Public Health England (PHE) is responsible for increasing transparency in the NHS and improving services for patients. The Care Quality Commission has a key function within PHE, and is committed to meeting the recommendations made by the Munro review of child protection. This includes the essential standard on safeguarding which will also be assured through Ofsted:

  • The Trust has a Named Doctor, a Named Nurse for Safeguarding Children who are clear about their statutory role and responsibilities and Named Midwife.
  • The Director of Nursing is the Board level Director responsible for Safeguarding Children.
  • Safeguarding Children policies are regularly amended in line with National Guidance if this precedes the revision date and are in line with Working Together (2013) and SET Child Protection Procedures (2011).
  • Children subject to a child protection plan residing within Essex are flagged on paediatric information databases.
  • The Trust can evidence that its workforce is up to date with safeguarding children training appropriate to the role and responsibility of that member of staff, in line with Intercollegiate Document (2014).
  • Level 1, level 2 and level 3 safeguarding children training are all mandatory.
  • Each ward/department/area has hard copy information available to support staff in relation to Safeguarding Children.
  • Safeguarding Children have a webpage on the Trust intranet site with clear guidance, relevant documentation and information on all issues relating to safeguarding children.
  • Safeguarding Children Supervision is accessible to staff who are further supported through case management supervision.
  • The Trust meets the statutory requirement in relation to Criminal Records Bureau checks being carried out.

Safeguarding Adults

Basildon and Thurrock University Hospitals NHS Foundation Trust is fully committed to safeguarding vulnerable adults.

The Trust can confirm that:

  • It is compliant with the statutory requirement to undertake a Criminal Records Bureau (CRB) check of all relevant employees appointed since 2002 who meet the criteria for an enhanced clearance. Prior to this date, checking processes were in place for those appointed to positions requiring a relevant clearance.
  • Adult Safeguarding policies are robust, and reflect the Southend, Essex and Thurrock (SET) Policies and are reviewed every two years or more frequently if required to comply with any new national guidance or legislation.
  • All staff receive Level 1 Safeguarding Vulnerable Adults training as part of their Core Induction programme, and as part of their mandatory updates.
  • A teaching programme is in place to provide training at Levels 1 and 2 throughout the year as part of the Mandatory Training programme.
  • The Trust has a Head of Safeguarding with clear role and responsibilities for the strategic management for safeguarding across the organisation..
  • The Trust has a named nurse with clear role and responsibilities for Safeguarding Vulnerable Adults.
  • There is written information and guidance on Safeguarding Vulnerable Adults in each ward/department, and also a Safeguarding Vulnerable Adults webpage on the Trust intranet with clear guidance and relevant documentation.
  • The Director of Nursing is the Executive lead for Safeguarding Vulnerable Adults.



What is Safeguarding Adults?

Safeguarding Adults can include any work or activity which aims to support vulnerable adults to retain independence, well-being and choice and to be able to live a life that is free from abuse and neglect.

It is about both preventing abuse and neglect, and promoting good practice when responding to specific concerns.

Where abuse is suspected or alleged, then Safeguarding Adults Procedures can be used by organisations and services to make sure that a consistent and comprehensive response is provided.

We work in partnership with the Southend, Essex and Thurrock (SET) Safeguarding boards for both Adults and Children and that our polices are based upon those produced and managed by these Boards.

The processes we follow are SET guidance for Children and SETSAF guidance for adults.

Who is a Vulnerable Adult and what is adult abuse?

Some adults are less able to protect themselves than others, and some have difficulty making their wishes and feelings known. This may make them vulnerable to abuse; within the Safeguarding Adults policy a Vulnerable Adult is defined as someone 18 years of age or over:

  •  who is or may be in need of community care services by reason of mental or other disability, age or illness ... and
  •  is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation

Abuse is defined as: 'a violation of an individual's human and civil rights by any other person or persons'

Abuse may be physical or sexual, it may involve people taking money without permission, or not looking after someone properly. It may include poor care practices, bullying or humiliating, or not allowing contact with friends and family. Abuse often involves criminal acts and South Yorkshire Police are key members of the Safeguarding Adults Board.

Abuse can be a single act or may continue over a long period. It can be unintentional or deliberate, but will result in harm to the victim, either physically, emotionally, financial or in its effect on the person's wellbeing or development.

The definitions used here come from the Department of Health's guidance document 'No secrets'.


What is Safeguarding Children?

It might be difficult to accept, but every child can be hurt, put at risk of harm or abused, regardless of their age, gender, religion or ethnicity.

Safeguarding legislation and government guidance says that safeguarding means:

  •  protecting children from maltreatment
  •  preventing impairment of children's health or development
  •  ensuring that children are growing up in circumstances consistent with the provision of safe and effective care.

 and "undertaking that role so as to enable those children to have optimum life chances and to enter adulthood successfully."

Working together to safeguard children (DH 2013)

'The process of protecting children from abuse or neglect, preventing impairment of their health and development, and ensuring they are growing up in circumstances consistent with the provision of safe and effective care that enables children to have optimum life chances and enter adulthood successfully.'


Our Safeguarding Services


• Head of Safeguarding

• Named Nurse for Adults

 • Named Nurse for Children

 • Named Nurse for Learning Disabilities

 • Named Nurse for Accident and Emergency

 • Named Midwife for Safeguarding Children

 • Named Midwife for Mental Health

 • Named Midwife for Domestic Violence

 • Named Midwife for Drugs and Alcohol




Essex Essex Children's safeguarding board Essex Adults safeguarding board

Thurrock Thurrock Safeguarding Adults board Thurrock local Safeguarding Children board Thurrock children's Safeguarding Partnership board

Southend Southend Children's Safeguarding Links Southend Adults Safeguarding Links


'SAL' stands for Safeguarding Adults Line. You can call us for anything from straightforward information and advice about the abuse and the safety of the more vulnerable adults in Essex; to the disclosure of a specific concern about your own safety of somebody that you know. Should you wish to report maltreatment of an adult in Essex we will take your concern seriously and ensure that it is investigated appropriately.

Call in confidence - 08452 66 66 63 (Calls from BT landlines will be charged at local rate) If you would like to receive the Ask SAL number in a text message, text ASKSAL to 60777


 Contact us

Other contact details

  • Head of Safeguarding
    Tower Block - Level F
    Basildon University Hospital, Nethermayne, Basildon, Essex, SS16 5NL  
    Telephone: 01268 524900 ext 3249
    Fax: 01268 593115 Email:
  • Nurse Advisor for Learning Disabilities
    01268 524900 ext 3249